Steven J. Murphy
Mr. Steven J. Murphy was named Executive Director of Devereux Florida
in 2008, joining the Devereux Foundation after his previous position as
the founding President and Chief Executive Office for one of the first
community-based care lead agencies in the state of Florida, where he was
instrumental in reshaping Florida's child welfare system of care.
With the goal of advancing Devereux Florida as a premier provider for
child welfare services, Mr. Murphy has continually improved the
effectiveness and relevance of Devereux's mission and programs to better
serve the needs of children, youth and families.
Since joining Devereux, Mr. Murphy has led the organization to expand
services to children and families in community based settings,
including the creation of the lead agency in circuit 19 on the Treasure
Coast, Devereux Community Based Care. Mr. Murphy led the
organization to collaborate with the Human Rights Campaign's All
Children All Families (ACAF) to ensure equality and fully inclusive
policies and services throughout the organization. Because of Mr.
Murphy's leadership and dedication, Devereux has been awarded the
Seal of Recognition from the Human Rights Campaign ACAF project making
it one of the first agencies in the state of Florida to receive the
seal, achieving the benchmarks of LGBT cultural competence.
Furthermore, Mr. Murphy recognized the need in the state of Florida to
effectively help victims of sexual exploitation, particularly for
children. He understood that strong collaborative relationships with
state agencies and service providers are necessary to address the impact
of human trafficking with the youth throughout our state. With Mr.
Murphy's leadership and administrative direction, Devereux invested in
the infrastructure and clinical support to develop a comprehensive
clinical program for children and adolescent who have been victims of
sexual exploitation and is now serving Florida's children with the most
intensive needs in this area.
With over 30 years of senior management experience in the delivery of
health and human services in numerous states, Mr. Murphy worked with
the Florida Department of Children and Families in the creation of the
Title IV-E waiver, which has allowed Florida to redirect dollars for
more intensive in-home services, and has been appointed by two former
DCF secretaries to participate on several high-profile statewide
improvement projects. In his role at Magellan Health Services, he
assisted with multiple child-welfare privatization initiatives around
the country as well as behavioral health care implementations.
Fulfilling a 25-year career with the Michigan Department of Social
Services, he led the redesign of the Child Protection System as well as
assisted in the development of information systems to support field
workers, which resulted in consistent practice by caseworkers throughout
the state and standardized numerous activities that allowed staff to
spend more time on the complex issues in case management. He is a Past
President of the National Association of Public Child Welfare
Administrators and served on the Board of the American Public Human
Services Association. During his tenure as association president, he
focused on the implementation of national guidelines for a Model
Protective Services System. These guidelines were used throughout the
nation by states revamping their protective services system from one
that focused on primarily identification of abuse and neglect to one
that looks at a whole range of services to support abused and neglected
children and their families.
Mr. Murphy is an active member of the Florida Coalition for Children,
having served as chair of the Foundation Board. Currently he is a
member of the Board of Directors for the Florida Council for Community
Mental Health and has served on the Executive Committee.
Carlos F. Pozzi-Montero, Psy.D.
Dr. Carlos Pozzi-Montero "Dr. Pozzi," serves as Clinical Director for
Devereux Florida. He is a licensed clinical psychologist who has been
working in the mental health field for over 25 years. In his role as
Clinical Director, Dr. Pozzi oversees the implementation of clinical
services for children and adolescents diagnosed with an emotional,
behavioral or intellectual/developmental disability.
Dr. Pozzi completed a Doctor of Psychology degree from the Illinois
School of Professional Psychology, where he also received his masters of
Clinical Psychology. He is a Ph.D. Candidate in Health Sciences at
Rutgers University. His research work focused on resilience among
survivors of childhood abuse.
During his years of experience he has served as case manager,
therapist, clinical supervisor, and administrator within programs that
serve children and young adults with behavioral and emotional
difficulties and developmental disabilities. He also served as tenured
Associate Professor of Psychology and Director of Clinical Training in
the Graduate School at Wheaton College in Illinois. Prior to finding
psychology, Dr. Pozzi's area of study was religion. He attended Northern
Baptist Theological Seminary where he earned a Master Degree in
He has focused his research and publications on multicultural factors
in psychology, the interaction of faith and mental health, and
resilience and adaptation in children who have experienced trauma. His
worked has led to several publications including several articles
published by the American Psychological Association and the Christian
Association for Psychological Studies and contribution of several
chapters to a book published by Oxford University Press.
Director of External Affairs
As the Director of External Affairs for Devereux Florida, Lindsey
Phillips leads the marketing, communications, admissions and utilization
management departments statewide and provides business relations
support to the organization nationally, including international
accounts. Her responsibilities encompass the development and
implementation of strategic communications, external relations, media
and government relations, and branding initiatives that increase
industry awareness and support of Devereux's programs and services.
Since joining Devereux in 2000, Mrs. Phillips has facilitated multiple
key partnerships and is credited for profiling the organization to
relevant audiences and promoting collaborative activities.
Mrs. Phillips works closely with senior leadership to oversee the
planning, implementation and monitoring of initiatives that contribute
to meeting the needs of individuals served throughout the continuum of
care. Recently, Mrs. Phillips led the strategic planning efforts for the
Florida operations in the treatment of sexually exploited youth.
Serving on multiple statewide and local human trafficking task forces,
she has facilitated partnerships among state agencies and community
organizations to ensure Devereux is at the forefront of systemic response to one of our nation's fastest growing criminal industries against youth.
Mrs. Phillips has over 20 years of behavioral healthcare experience.
She began her career as a direct care professional working with
children and adults with Autism and other intellectual/developmental
disabilities, and credits these years of experience as a direct service
provider where she ignited a life-long passion for helping many of the
most underserved and vulnerable members of our communities. She has
served the roles as a clinician, educator, program director, clinical
compliance specialist, quality management director, marketing and
communications director and administrator within programs that serve
children and adolescents with intellectual/developmental disabilities,
emotional and behavioral challenges.
Mrs. Phillips earned a bachelor of arts in psychology and a master of
arts in varying exceptionalities from the University of Central Florida
and is a national board certified associate behavior analyst. Sought
out as an expert in her field, she currently serves on child welfare
committees and leadership positions throughout the state of Florida.
Philip Putnam, Esq.
Director of Legal, Risk and Quality Management
As the Director of Legal, Risk and Quality Management for Devereux
Florida, Philip Putnam oversees the legal needs of the organization,
oversees audit and compliance functions as well as risk and quality
management. Mr. Putnam's compassion for helping children and families,
and his steadfast commitment to help staff become effective and
efficient, has been instrumental in leading the organization to
establish and maintain best practices for the safety and well-being of children.
Throughout the span of his career, Mr. Putnam has been fundamentally
responsible for the development of a sophisticated risk and quality
management system, including incident reporting and response, child
safety-protocols, state and federal regulatory compliance and an
overarching system to ensure safety for thousands of children, in a
variety of settings, on a daily basis. He has provided leadership and
support for the creation and opening of several programs, including the
development of Devereux's lead agency, Devereux Community Based Care.
In addition, Mr. Putnam created Devereux's first system to track and
trend incident reports and restraints in our behavioral healthcare,
intellectual/developmental disabilities and child welfare programs.
His experience and knowledge areas include risk management including
incident reporting and conflict resolution; quality management;
information technology; state and federal regulatory compliance;
litigation management including general liability and employment claims;
new business development; contract management and procurement;
environmental safety as well as accreditation of child welfare and
behavioral health programs.
Mr. Putnam received his Masters in Healthcare Administration at the University of Central Florida. He then went on to graduate Magna Cum Laude
from Florida A&M University, College of Law. He was selected as
one of only two law students throughout the state to assist the Office
of the Governor with legal research regarding adoption and child welfare issues.
He co-authored Alternative Dispute Resolution Programs in Health Care – A Study of Organizational Utilization.
Mr. Putnam is also a member of the Florida Bar and is licensed by the
Agency for Health Care Administration as a Licensed Hospital Risk
Director of Finance
Kelly Messer, is the Director of Finance for Devereux Florida. She
is responsible for overall financial management of Devereux Florida and
Devereux Community-Based Care including accounting, revenue, finance,
accounts payable, purchasing and facility management, in addition to
providing oversight of the Information Technology Departments in both organizations.
Mrs. Messer holds an MBA from Webster University School of Business and Technology and a bachelor's degree
in Organizational Management from Warner Southern College. With over
20 years of experience with Devereux Florida's Financial Department, she
has a wide-range of operational and financial experience in financial
planning and analysis. Mrs. Messer has extensive experience managing
multiple contracts for various agencies and funding streams.
Mrs. Messer continues to help Devereux identify, implement and
navigate the industry's ever-changing regulatory environment. She
regularly monitors and adjusts the financial system to ensure funds and
tangible assets are safeguarded, funds are utilized in accordance to
contract requirements as well as accurate and timely financial
Mrs. Messer has the unique skill set that enables her to bridge the
gap between operations and finance. Recognized by her peers as an
expert in her field, she has advised other organizations in the human services industry.
Mary Margaret Hansell
Director of Human Resources
Mary Margaret Hansell is the Director of Human Resources for Devereux
Florida, as well as having oversight of human resources for Devereux
Community Based Care, representing over 1,200 employees collectively.
Devereux in 2003, Mrs. Hansell is responsible for all Human Resource
functions state-wide, which includes recruitment, benefits,
compensation, learning and organizational development, employee
relations and leadership development.
Since coming to Devereux Mrs. Hansell has overseen the development of
inclusive policies and practices, achieving benchmarks for equality and
LGBT cultural competence, and has led the organization in the design
and implementation of a leadership development program focused on
mentoring and professional advancement for members of the Devereux workforce, statewide.
Mrs. Hansell has over 30 years of experience in human resource
management. Prior to Devereux, she served in numerous industries, most
recently in behavioral health, intellectual developmental disability
and child-welfare services. She began her college career majoring in
Special Education, and although she ultimately pursued a business
career, she later reconnected, through Devereux, with the special
mission of serving children and families with special needs.
Mrs. Hansell holds a bachelor's degree in liberal studies from Rider
College and a master of human resources from Rutgers, The State
University of New Jersey. She is also certified as a Senior
Professional in Human Resources (SPHR).