Recognizing Our Employees
At Devereux, our employees are the heart of our organization and our most important asset. Every day, these skilled and selfless individuals strive to provide the best possible care and support for the children, adolescents and adults we serve. We honor our talented team members in various ways, including the following article series. Look below to access our Healthcare Heroes and Servant Leadership Snapshot webpages and read features shining a light on our passionate and compassionate staff.
Celebrating Devereux’s Healthcare Heroes: Spotlight on Justin Veilleux – Devereux Connecticut – The Glenholme School Senior Licensed Practical Nurse
At Devereux Advanced Behavioral Health, our employees are at the heart of everything we do – and are key to our success. These individuals selflessly give of themselves on a daily basis to help improve the lives of children, adolescents and adults living with emotional, behavioral and cognitive differences. Our “Healthcare Heroes” series shines a light on our team members who humbly dedicate themselves to serving – and inspiring – others.
Title: Senior licensed practical nurse Center/office location: Devereux Connecticut – The Glenholme School – Washington Length of service: August 2018
In your role, what are your main responsibilities? I assist with maintaining student records and providing continued education for our students, as well as our staff. I also help make sure we are compliant with the Department of Children and Families. Maintaining safety for our students and staff is a big part of nursing.
What is the most rewarding part of your job? We work with kids, helping them cope with various things they struggle to cope with on their own, with the ultimate goal of assisting them in achieving a bright future. Being part of a team with that same goal is very rewarding.
What is the best piece of advice you have ever been given? One of my clinical instructors, Mrs. Brester, was a nurse for many years. She always told me the best nurses keep their cool. She said, “Just remain calm, think, and if you know what to do – you will do what you need to do.” I have taken that with me everywhere.
How do you demonstrate Servant Leadership principles on a daily basis? When it comes to maintaining the safety of our students and staff, there is not any room for compromise. Maintaining safety at all times is one of the many roles of nurses. I hold myself accountable, if I make a mistake, I will do my best to learn from, and improve upon, my performance. Collaborating with other departments is paramount to the success of students in our program. Nursing is always looking ahead to properly care for our students, either managing their medications or coordinating healthcare appointments. We always try to find ways to streamline those processes.
What is one thing your colleagues don’t know about you? Whenever I take time off from work or go on vacation, I always make sure to travel somewhere that I can bring my two awesome dogs!
Why are you a Healthcare Hero? I honestly do not view myself as a hero, I just see myself as another nurse doing what they should be doing. Helping out where they can, however they can. I do my job to the best of my ability, and then hope to improve upon that again tomorrow.
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Servant Leadership Snapshot
Addis Greene, Program Supervisor
Center/office location: Devereux Pocono/Newfoundland, Pennsylvania
Length of service: May 2017
How do you embed an inclusive, Servant Leadership mindset into your daily processes?
I always think about the big picture. I try to resolve conflicts through open communication, and work to understand the perspectives of others. I encourage individual personal and professional growth.
How do you inspire others to embrace Servant Leadership practices?
I try to lead by example. I wouldn’t ask anyone to do anything I wouldn’t do myself. A good leader sets the standard, works directly with their team, and models the best of their character traits. In my experience, developing trust within professional relationships takes time and effort, and my goal, every day, through my actions, is to let others know they can count on me and I will give them my best.
Share an example or story of how you demonstrated compassion or delivered quality customer service at your center.
I just enjoy being a kind person to others. I demonstrate compassion every day. I try to help others. (I will help anyone!) Life is too short to be cranky. You have to see the good in everything you do. I live by example, and I believe more people should. They would be so much more at peace.
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