Servant Leadership Snapshot - Devereux Advanced Behavioral Health

An Unwavering Commitment to Safety Nothing is more important than the safety and wellbeing of those we serve. We have dedicated ourselves to developing, implementing and closely overseeing industry-leading safety and quality solutions, so everyone receiving care at Devereux feels safe, protected and supported and so their families can enjoy genuine peace of mind. Devereux Advanced Behavioral Health Launches New Career Accelerator Program Devereux ASCEND is a comprehensive career accelerator program designed exclusively to give behavioral healthcare team members the career guidance, one-on-one coaching, skills and financial assistance they need to reach their full potential. With ASCEND, Devereux is empowering team members at all levels to follow their passions, grow their skills, and make the greatest positive impact with the families we serve. Suicide Prevention Awareness Month September is Suicide Prevention Awareness Month. Learn how Devereux is working to prevent this tragic loss of life and foster a culture where everyone can get the help they need. Devereux in the news ... Read the latest news and announcements from Devereux Advanced Behavioral Health. Who We Help Family engagement is one of the most important building blocks in successful treatments and outcomes. Join Our Team If you are looking for a rewarding career in behavioral health, Devereux is hiring individuals with a passion for helping children, adolescents and adults in need. We offer advancement opportunities, competitive pay/benefits, student loan debt assistance and more. Explore our job opportunities today! Sharing Messages of Hope At Devereux, our families, caregivers, team members and supporters motivate, encourage and inspire us every day. Read stories, testimonials and messages of hope from our Devereux community.
About Us Advanced Philosophy of Care Mission, Values and Service Our Commitment to Safety Our History Senior Leadership Team Devereux Board of Trustees Annual Reports Devereux in the News Diversity, Equity, Inclusion and Belonging Recognizing Our Employees Celebrating Our Devereux Families Sharing Messages of Hope
	Servant Leadership Snapshot Devereux’s talented and hard-working team members lead to serve, while inspiring others to learn and grow. Our “Servant Leadership Snapshot” series shines a light on exemplary servant leaders across our organization who empower all those around them to be their best selves. Look below to read features written by these compassionate collaborators as they help their teams, programs, departments and centers reach even greater heights through Servant Leadership. Linda Long, Receptionist Center/office location: Devereux Pennsylvania - Adult Services/Berwyn, Pennsylvania Length of service: November 2014 How do you embed an inclusive, Servant Leadership mindset into your daily processes? As a receptionist, I embed an inclusive, Servant Leadership mindset into my daily processes by being on the front lines and supporting our many departments. Whether I am assisting with mass mailings, conducting pre-hire screenings or answering the telephone, I go above and beyond to create a welcoming environment and to greet our individuals and vendors, as well as my co-workers, with a smile because they are my first priority. As a front-line employee, I want to make sure everyone feels comfortable when they enter our building. How do you inspire others to embrace Servant Leadership practices? I inspire others by showing kindness and respect, and by being a good listener to those who want to vent or even just talk. Sometimes, it is the little things like talking with people that can put a smile on their face. Share an example or story of how you demonstrated compassion or delivered quality customer service at your center. A U.S. Census Bureau field representative came to Adult Services one morning, trying to find the appropriate person to talk to about a census report. The representative did not have any correspondence with the person, just that she needed to go to Adult Services. I told the representative to please have a seat and that I would find out who she needed to speak with about the report. It took a bit of time, so I offered her a quiet place to sit and some coffee. The first person who came to my mind was our director of Quality Management who then assisted the representative. The representative later told our director that I was very helpful and I treated her with kindness.