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Servant Leadership Snapshot

Devereux’s talented and hard-working team members lead to serve, while inspiring others to learn and grow. Our “Servant Leadership Snapshot” series shines a light on exemplary servant leaders across our organization who empower all those around them to be their best selves. Look below to read features written by these compassionate collaborators as they help their teams, programs, departments and centers reach even greater heights through Servant Leadership.

  

Anna Bishop, Program Manager Anna Bishop

Center/office location: Devereux New Jersey - Mays Landing

Length of service: October 2015

How do you embed an inclusive, Servant Leadership mindset into your daily processes?

I always try my best to put other people first, especially our individuals. I’ve chosen a career that directly impacts the lives of adults who look to me to set an example and help provide the supports they need in their daily lives. Everything we do, and every choice we make, comes back to the individuals we serve and support. I remind myself that it’s about them. By keeping that thought at the forefront of my mind every single day, it makes it easy for me to use Servant Leadership principles.

How do you inspire others to embrace Servant Leadership practices?

I, along with my team, work really hard to find the best possible outcome for any situation. I work collaboratively and try to bring in the perspective of our direct support professionals who are working “boots on the ground” every day to help our organization run smoothly and effectively.

Share an example or story of how you demonstrated compassion or delivered quality customer service at your center.

Recently, my team was faced with a challenging situation, but we used our resources and each other to get through it. We took a team approach and many hands made the workload lighter. It was really humbling to have my team step up when they didn’t have to, but did, for the safety and well-being of one of the adults in our care. It was an emotional feeling when multiple departments stopped what they were doing and asked, “How can we help?” This situation was bigger than all of us, but we stood on each other’s shoulders to become taller.