Recognizing Our Employees
At Devereux, our employees are the heart of our organization and our most important asset. Every day, these skilled and selfless individuals strive to provide the best possible care and support for the children, adolescents and adults we serve. We honor our talented team members in various ways, including the following article series. Look below to view our latest “Healthcare Heroes”, “Servant Leadership Snapshot” and “Honoring Devereux’s Direct Care Team Members” features that shine a light on our passionate and compassionate staff.
Access a full list of features that recognize our extraordinary employees.
Mary Jacque, Learning manager
Center/office location: Devereux Georgia – Kennesaw
Length of service: July 1993
In your role, what are your main responsibilities?
As learning manager, I provide leadership and coordinate training and development for employees at Devereux Georgia.
What is the most rewarding part of your job?
The most rewarding part of my job is working with all of our great employees, and being a part of their development.
What is the best piece of advice you have ever been given
The best piece of advice I have ever been given is: “Surround yourself with people who bring out the best in you.”
How do you demonstrate Servant Leadership principles on a daily basis?
In my role, I strive to be a “compassionate collaborator” with our many different departments on campus. I frequently check in to see how teams are doing, and determine if there are ways the training department can help and encourage them.
What is one thing your colleagues don’t know about you?
The one thing my colleagues don’t know about me is that I grew up on a farm, and I love everything about country living. Also, I’m a huge New Orleans Saints fan! (Well, many of them may actually know this about me.)
Why are you a Healthcare Hero?
I’m one of many Healthcare Heroes at Devereux Georgia because of how we value and care for each other. Additionally, I feel I make a difference because I try to ensure our employees are aware of the many opportunities afforded to them, while I also help them feel supported.
Jillian Blumberg, Admissions Specialist
Center/office location: Devereux Pennsylvania Children’s Services/West Chester, Pennsylvania
Length of service: July 2023
How do you embed an inclusive, Servant Leadership mindset into your daily processes?
A lot of us have the same calling – to help in any way we can. That motivation lends itself to the work I do. I believe that every day is a new start, a new moment for growth and new opportunity to make yourself proud by helping someone else.
How do you inspire others to embrace Servant Leadership practices?
I have a quote in my office that reads, “Culture is how employees’ hearts and stomachs feel about Monday morning on a Sunday night.” No matter the day, I’m always excited to serve with a phenomenal team surrounding me. The pairing of a bubbly, outgoing personality with a love of serving our individuals, allows for that enthusiasm to become infectious.
Share an example or story of how you demonstrated compassion or delivered quality customer service at your center.
While leading one of my first admissions, I coordinated the teams involved and initiated a space for the individual to feel safe for the first time in a long time. Throughout the meeting, the individual began showing their true, lovely personality, and their guardian became very emotional in their gratitude. It was one of those moments that you feel deep inside, knowing this is your “why.”
Ivan Ankamafio, DCP
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