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Servant Leadership Snapshot

Devereux’s talented and hard-working team members lead to serve, while inspiring others to learn and grow. Our “Servant Leadership Snapshot” series shines a light on exemplary servant leaders across our organization who empower all those around them to be their best selves. Look below to read features written by these compassionate collaborators as they help their teams, programs, departments and centers reach even greater heights through Servant Leadership.


Emily Trotta, Behavior Specialist Emily Trotta

Center/office location: Devereux New York - Mt. Kisco

Length of service: December 2020

How do you embed an inclusive, Servant Leadership mindset into your daily processes?

I try to treat everyone with kindness and respect. It is important when working with the individuals in our care that we treat them as a person first, and are compassionate toward their needs. I help colleagues by collaborating on ideas and assisting them with daily tasks to make sure we are best prepared to support our individuals.

How do you inspire others to embrace Servant Leadership practices?

I inspire others by encouraging collaboration and assisting staff. I am always ready and willing to help, with the hope of inspiring all those around me to do the same. Our job is essential, and team members need to work together to create the biggest benefit for our individuals. I encourage positivity and remind staff of our mission to help others by demonstrating compassion, collaboration and dedication. Working at Devereux has made me realize my passion for working with individuals with autism, and has inspired me to go back to school to earn a master’s degree in applied behavior analysis.

Share an example or story of how you demonstrated compassion or delivered quality customer service at your center.

Every day, I strive to create a positive environment in which our students can learn. I help them work toward their goals and celebrate all of their accomplishments, no matter how large or small. If a student feels distressed, I work quickly with colleagues to provide that student with what they need. One of the students in our room experiences anxiety. I take time to sit and talk with him to ease his stress. I get on his level, and let him know that there are people there for him, and there is no reason to worry.