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COVID-19 Emergency Preparedness

As we work together to fight the COVID-19 pandemic, Devereux Advanced Behavioral Health remains committed to ensuring the health and safety of the children, adolescents and adults entrusted to our care, and our dedicated team members. 

We invite you to look below for the latest news and announcements, including tools and resources to help you and your loved ones manage stress and anxiety – and stay safe – during this public health emergency; inspiring and educational videos from the Devereux Center for Resilient Children; and instructions on how you can help protect our front-line staff as they continue to support the individuals we serve. 

 

January 18, 2022

Helpful tools/resources for families and caregivers during COVID-19

Reminder: Devereux has gathered tools and resources to help you and your loved ones manage stress and anxiety and stay safe during COVID-19. Look below for a list of COVID-19 vaccine resources; coping strategies and activities; school-related information; behavior supports and discussion strategies; telehealth resources; and more.

COVID-19 testing and vaccine resources

Coping strategies for caregivers

Coping strategies/activities to do at home with children

School-related information

Social stories, behavioral supports/videos and discussion strategies 

Remote/telehealth resources 
State Resources

 


June 18, 2020

Video: Devereux’s Nefertiti B. Poyner on the importance of being flexible

We can’t always change what’s happening around us, but we can change our perception and attitude toward what’s happening and, most importantly, how we use our energy to move forward. In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., offers the following tips to build emotional flexibility and resilience:

  • Laugh more: Sometimes, laughter is the best medicine. If you feel stressed, use laughter to relieve tension and increase your energy levels.
  • Ask for help: Don’t suffer in silence. If you feel overwhelmed or anxious, ask your child, spouse - or even a professional - for help.
  • Be open to new ideas: Don’t fight it - every new idea is an opportunity for growth. 

Poyner says, “Maybe there’s a lesson to be learned, or a better ‘you’ to be cultivated because you allowed yourself to be flexible.”

 


 

June 12, 2020

Video: Devereux’s Nefertiti B. Poyner on strengthening resilience through self-reflection

Self-reflection can help us process our thoughts and feelings, and strengthen our resilience. In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., suggests spending a few moments in self-reflection, and asking yourself the following questions:

  1. How am I feeling about (a topic)?
  2. Do I need to do anything differently?

Poyner says, “If you need to make some changes in your life, reflect upon them. If nothing changes, nothing is going to change.”

 


 

June 4, 2020

Video: Devereux’s Nefertiti B. Poyner on the importance of practicing empathy

Empathy is defined as the ability to recognize, understand and share the feelings of someone else.

In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., discusses the importance of putting yourself in another person’s shoes. Poyner suggests that, in your efforts to be empathetic, ask yourself the following questions:

  1. What is this person feeling? 
  2. Have I ever felt this way? 
  3. How would I want to be treated if I felt this way?

Poyner says, “Empathy doesn’t mean you have to agree with the person. You’re just trying to have a better understanding of how they are feeling.”

 


 

June 1, 2020

Helpful tools/resources for families and caregivers during COVID-19

Reminder: As individuals and communities continue to practice good hygiene and social distancing to stop the spread of COVID-19, Devereux has gathered tools and resources to help you and your loved ones manage stress and anxiety and stay safe during this challenging time.

Look below for a list of coping strategies and activities; school and education resources; behavior supports and discussion strategies; and more. 

Coping strategies for caregivers

Coping strategies/activities to do at home with children

School-related information

Social stories, behavioral supports/videos and discussion strategies 

Remote/telehealth resources 
State Resources

 


 

May 29, 2020

Video: Devereux’s Nefertiti B. Poyner on the importance of making time for quiet

With many families working and learning from home, it may be challenging to find time for quiet in your day, let alone a quiet space to get things done.

In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., discusses the importance of pressing the pause button on life and making time - even if it’s just a few minutes - for quiet. Poyner explains that you can use that time for meditation or self-reflection. She says, “In those moments of quiet, just become closer to you. Make time to be still - and be you.”

 


 

May 22, 2020

 

Video: Devereux’s Nefertiti B. Poyner offers a strategy for nurturing relationships

Strong, healthy relationships are key to building your resilience.

In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., offers a strategy to strengthen relationships with family members while you may be physically apart. Poyner suggests selecting a “family member of the week,” and asking everyone else in your family to do something special for that person every day, such as send a letter in the mail or an electronic greeting card, or leave a small gift at his/her front door if you live nearby.

Poyner says, “If all goes well, keep going - keep choosing family members of the week. The selected family members may not know what’s going on, but hopefully, they will feel the love.”

 


 

May 19, 2020

Tips for helping youth, adults with special needs adapt to wearing face masks

As we work together to flatten the curve, the Centers for Disease Control and Prevention recommends wearing face masks in public. For parents and caregivers of youth and adults with emotional, behavioral and cognitive differences, it can be challenging to establish this new routine. Devereux National Director of Family Engagement Amy Kelly, MBA, MNM, offers the following tips to help individuals with special needs adapt to wearing face masks.

  • Talk with your child or adult about the pandemic in a developmentally appropriate way. Explain to him or her that wearing face masks can help stop the spread of the virus.
  • Utilize visual supports, such as social stories, coloring books and plain language booklets, to help reduce fear and anxiety.
  • Model the behavior you want to see. Use natural supports – wear a face mask and ask family members and friends to share photos of themselves wearing masks. Use these images to talk to your loved one about how we are all in this together.
  • Find creative ways to ease the discomfort of face masks for those with sensory processing challenges. For example, sew a button on each side of a baseball hat, directly above the ears, and attach the mask to the buttons.

 


 

May 15, 2020

Video: Devereux’s Nefertiti B. Poyner on using music to practice self-control

Musician Keith Richards once said, “Music is a language that doesn’t speak in particular words, it speaks in emotion.”

Music has the power to reduce stress and anxiety, and promote feelings of well-being. In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., discusses the important role music plays in our lives, and shares how we can use music to regulate our emotions, thoughts and behaviors.

Poyner says, “There are so many ways we can use music to encourage ourselves, no matter where we are in this journey of life and how we’re feeling.”

 


 

May 8, 2020

Video: Devereux’s Nefertiti B. Poyner on the importance of morning rituals

The way you start your day can have a significant impact on how the rest of the day unfolds.

In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., explains the importance of morning rituals. Poyner suggests setting aside time each morning to do something that matters to you, such as writing in a journal; practicing mindfulness activities; or listening to music. She says by adding one or two rituals to your morning routine, you increase the chances that your day will be a good one.

The Devereux Center for Resilient Children wants to know how you are staying positive and resilient throughout the COVID-19 pandemic. We encourage you to participate in this brief survey to share your personal strategies for staying resilient.

 


 

May 6, 2020

Human Rights Campaign donates more than 7,000 face masks to Devereux

The Human Rights Campaign (HRC), the leading LGBTQ rights and advocacy organization in the nation, donated more than 7,000 face masks to Devereux Advanced Behavioral Health to help protect the individuals in its care, along with its outstanding and dedicated team members, as part of the “HRC Gives Back” campaign.

HRC Gives Back is a digital campaign designed to raise funds for the critical fight for LGBTQ rights, while benefitting essential workers and a wide variety of community organizations. In its week-long pilot, HRC Gives Back received nearly 7,000 membership contributions and donated nearly 15,000 cloth face masks to 50 organizations. HRC Gives Back donates two masks on behalf of every new member who joins the HRC community through this promotion.

Read an HRC press release about this campaign and learn how you can get involved.

Look below to watch a video of Devereux President and CEO Carl E. Clark II, thanking the HRC for its generous donation.

 


 

May 1, 2020

Video: Devereux’s Nefertiti B. Poyner on turning the ordinary into something extraordinary

Research shows resilience is “ordinary magic” - and can be learned.

In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., explains the importance of taking ordinary moments throughout the day, such as dinner time or a walk around the block, and making them extraordinary. Poyner says, “There are things you and I can start doing right now that may seem ordinary, but are rather extraordinary when you think about doing them with intention. Look for those ordinary moments and try to make them magical. I challenge you to see how many you can find each day.”

 


 

April 30, 2020

 

Podcast: Devereux’s Amy Kelly shares tips for helping families with special needs cope during a pandemic

For many families, maintaining a regular schedule during school closures and social distancing can be challenging, especially if you are caring for a child or adult with emotional, behavioral or cognitive differences.

Devereux National Director of Family Engagement Amy Kelly, MBA, MNM, a mother of three children (one with autism and intellectual and developmental disabilities), shares tips to help parents and caregivers navigate this new normal on WXPN’s Kathy Chats. During the podcast, Kelly suggests creating a schedule for every family member; limiting news and social media coverage; and most importantly, practicing patience and self-compassion.

Listen to Kelly’s full interview.

 


 

April 27, 2020

 

Helena T. Devereux’s niece donates handmade face masks to Devereux Pocono’s front-line staff

More than 100 years ago, our beloved founder, Helena T. Devereux, led the organization through the Spanish flu (with far fewer resources than we have at our disposal today).

As we work together to stop the spread of the current pandemic, we are receiving an outpouring of support from so many community supporters, including one very special person, Miss Devereux’s niece, Emily Brown. Emily recently donated her time and talents to make cloth faces masks for front-line staff at our Devereux Pocono center. Look below to read a letter of gratitude Executive Director Tina Skoda shared with team members.

“We are deeply honored that Miss Devereux’s niece, Emily Brown, put her talents to work to make face masks for our center. We were equally as honored to have had the privilege of caring for Emily’s sister, who was an adored Devereux resident for many years until her passing in 2019. Emily and her family have been great supporters of Devereux throughout the years, and were a great source of love and guidance to Emily’s sister.

Miss Devereux would be very proud of Emily, as well as all Devereux staff and family members who continue to lift each other up each and every day so that we can emerge stronger than ever before.

We wish to offer our sincere thanks to Emily, and to all of our generous sewers, for these much-needed masks. We are incredibly grateful to them for keeping us safe and healthy, so we can continue to keep their loved ones safe and healthy.”

 


 

April 24, 2020

Video: Devereux’s Nefertiti B. Poyner on the importance of self-compassion

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements.

Clinical Psychologist Christopher K. Germer once said, “A moment of self-compassion can change your entire day. A string of such moments can change the course of your life.”

Self-compassion is key to building resilience.

In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., explains the importance of being kind and gentle with yourself, especially during these challenging times. Poyner says, “If your friend was having a tough moment, what would you say to him or her? I bet you would find a way to be kind, and that’s self-compassion: treating yourself like you would a good friend.”

 


 

April 22, 2020

Devereux Center for Effective Schools releases free, online training modules for educators

With schools across the U.S. shifting to online learning during the COVID-19 pandemic, the Devereux Center for Effective Schools (CES) recently developed a series of free, online training modules to help educators successfully adapt to this new reality and engage students through remote instruction.

These six training modules address the following topics:

  • An introduction to engaging students through remote instruction
  • Delivering remote instructional activities
  • Teaching behavioral expectations for remote learning contexts
  • Using a lesson agenda and effective transitions in remote instruction
  • Providing frequent opportunities for students to respond during remote instruction
  • Providing academic and behavioral feedback during remote instruction 

Each training module takes between 15 and 40 minutes to complete, and several modules are supplemented with example materials and handouts.

To access these modules, follow the steps below:

  1. Participate in a quick survey.
  2. Write down the class code shown at the end of the survey.
  3. Go to Google Classroom.
  4. Log in with a Google Account – this can be a personal Gmail Account (name@gmail.com) or a Google for Education School Account (name@schooldistrict.org). Please e-mail continuingeducation@devereux.org if you experience access difficulties.
  5. Enter the class code from the survey to gain access to the training materials. 

“Educators across the country are demonstrating unwavering dedication and commitment to serving and supporting students – and their families – during this challenging time,” said Devereux Center for Effective Schools Director Barry McCurdy, Ph.D., NCSP, BCBA-D. “These training modules are designed to provide instruction and assistance to teachers as they guide students through this process and help them embrace this new way of learning.”

The Devereux Center for Effective Schools is here to support you during COVID-19. Please contact the CES team with questions or support needs.

 


 

April 17, 2020

Video: Devereux’s Nefertiti B. Poyner on using humor to build resilience

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements.

Sometimes, humor is the best medicine.

In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., explains how we can use humor to build and nurture our own resilience during the COVID-19 pandemic. Poyner says, “If you’re not ready to laugh, at least find something, or do something, that makes you smile. Keep going we will get through this together.”

 


 

April 10, 2020

Video: Devereux’s Nefertiti B. Poyner on the importance of time management

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements.

With many employees across the U.S. working remotely due to the COVID-19 pandemic some for the first time - they may be facing a new set of challenges, including how to manage their time most effectively.

In this video, Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., explains the Pomodoro Technique, a time management tool developed by Francesco Cirillo in the late 1980s. This technique uses a timer to break down work into intervals, traditionally 25 minutes in length. Between each interval, there is a five-minute break. Poyner discusses how this method can help team members work more efficiently by “doing fewer things better.”

 


 

April 7, 2020

Take virtual tours of national parks, museums and zoos while you’re at home

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements.

With social distancing measures in place due to COVID-19, museums, theme parks, zoos and beaches across the U.S. and around the world are closed, but that doesn’t mean the exploring has to stop. Many of these places are offering live webcams and virtual tours to keep you and your family educated and entertained during this pandemic.

Look below for a list of field trips you can take from the safety and comfort of your own home.

National parks and wildlife

Zoos and aquariums

Museums and theme parks

Skylines and beaches

Concerts

 


 

April 3, 2020

Video: Devereux’s Nefertiti B. Poyner on the importance of doing something kind for someone else

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements.

The Dalai Lama once said, “The root of happiness is altruism - the wish to be of service to others.”

As we take care of ourselves and our family during the COVID-19 public health crisis, we also should make an effort to do something kind for someone else.

Watch this video featuring Devereux Center for Resilient Children Early Childhood Specialist and National Trainer Nefertiti B. Poyner, Ed.D., as she discusses the importance of practicing altruism. Poyner reminds us of how good it feels to call, text or write a family member or friend you haven’t spoken to in a while, or purchase groceries for a neighbor. If you happen to get a “thank you” or a smile in return, Poyner says, “That’s just the icing on the cake.”

 


 

March 30, 2020

Help supply face masks and other protective gear for Devereux team members

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements.

As we fight the COVID-19 crisis, healthcare professionals across the U.S. are facing a critical shortage of face masks, gloves and other personal protective equipment (PPE).  

Like other hospitals and healthcare providers, Devereux Advanced Behavioral Health is in need of PPE to help protect our frontline staff as they continue to serve and support the children, adolescents and adults entrusted to our care.

We are asking our families, caregivers, friends and supporters to help us during this uncertain time by:

  • Sewing face masks and/or other protective gear
  • Creating PPE (e.g., goggles and face shields) via 3-D printers

Join our PPE for Devereux Advanced Behavioral Health Facebook group for more information on how you can help our team members and the individuals we serve stay safe and healthy.

 


 

March 30, 2020

Tools/resources for families and caregivers during the COVID-19 public health crisis

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements.

Reminder: As local, state and federal officials work to combat the coronavirus in our communities, Devereux has gathered tools and resources to help you and your loved ones manage stress and anxiety and stay safe during this public health crisis.

Look below for a list of coping strategies and activities; school and education resources; behavior supports and discussion strategies; and more.

Coping strategies for caregivers

Coping strategies/activities to do at home with children

 

March 17, 2020

COVID-19 Emergency Preparedness: Tools and resources for families

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements.

As local, state and federal officials work to combat the coronavirus in our communities, Devereux is offering tools and resources for families, caregivers and others to help you and your loved ones manage stress and anxiety – and stay safe – during this public health crisis.

Look below for a list of coping strategies and activities for adults and children.

Coping strategies for caregivers

Coping strategies/activities to do at home with children

School-related information

Social stories, behavioral supports/videos and discussion strategies

 


 

March 16, 2020

COVID-19 Emergency Preparedness: Community-based services update 

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements. 

As you are likely aware, a Federal state of emergency has been declared in the effort to combat the nationwide spread of COVID-19. Additionally, every state in which Devereux provides services is now under individual, state-wide declarations of emergency. 

Effective immediately, in alignment with the best-practice guidance of the U.S. Centers for Disease Control, Devereux will stop providing in-person behavioral health services in the community, including in client homes and in public schools, many of which are already closed across the nation. Our goal is to continue providing as many of these services as possible, using tele-health tools. We are working urgently to establish remote/tele-health services to replace these in-person services for you and your child. 

Devereux is focused on finding effective, alternative means to continue supporting your family and ensure you and your child receive the care you need during this national emergency. We ask for your cooperation during this time, as we make many adjustments in real time. Our hope is we will very quickly be able to provide your family the same amount of service time at the same level of quality as you have always received. Your Devereux therapist or targeted case manager will be contacting you directly within the next 48 hours to assess any barriers to remote services such as phone and computer technology and access to Wi-Fi. 

For more detail, please read a letter from President and CEO Carl E. Clark II (Spanish version). 

Next step: Devereux will provide an update to all families and caregivers related to our child welfare case management series. 

Thank you for understanding and supporting these efforts to keep our clients and staff members healthy.  

 


 

March 15,2020 

COVID-19 Emergency Preparedness: 800-numbers for families/caregivers 

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements. 

To assist our Devereux parents, families and caregivers, we have launched toll-free numbers (800-numbers) for all centers. These 800-numbers will offer regular, pre-recorded messages about the availability of our programs and services. 

Look below for our toll-free numbers: 

Devereux Center Toll-free number
Devereux Arizona  (833) 351-0766
Devereux California (833) 351-0768
Devereux Colorado (833) 351-0769
Devereux Connecticut (833) 351-0770
Devereux Florida  (833) 351-0771
Devereux Georgia  (833) 351-0773
Devereux Mass. and Rhode Island (833) 351-0774
Devereux New Jersey (833) 351-0775
Devereux New York (833) 351-0776
Devereux Pennsylvania - Adult Services  (833) 351-0778
Devereux Pennsylvania – CBHS  (833) 351-0780
Devereux Pennsylvania – CIDDS  (833) 351-0782
Devereux Pennsylvania - Pocono (833) 351-0783
Devereux Texas  (833) 351-0785

 

We encourage all Devereux families to save the toll-free number associated with the center or campus in which your loved one is receiving services, and to call back regularly to learn if there are any changes to programming or services. 

 


 

March 14, 2020 

COVID-19 Emergency Preparedness: Nationwide visitation policy 

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements. 

Devereux Parents, Families and Caregivers: 

As you are likely aware, a Federal state of emergency has been declared in the effort to combat the nationwide spread of COVID-19. Additionally, every state in which Devereux provides services (with the exception of Rhode Island) is now under statewide declarations of emergency. Our most important task at Devereux is to continue providing our essential services during this complicated and unprecedented time, while ensuring our programs remain safe and healthy for our clients and staff. We know this is best for the individuals we serve and that it’s also what you, our families, expect of us. As such, effective immediately, a NO IN-PERSON VISITATION policy has been put in place at every Devereux program nationwide.   

Devereux is acutely aware of the importance of family connectivity, and we are universally committed to family support and engagement in care. Given the extraordinary and unprecedented situation we are currently in, we must prioritize the physical health and wellness of our clients and staff. We are working urgently to establish Zoom visitation rooms, so families can continue to visit with their children on their regular schedules, and hopefully even more frequently, using technology. We will absolutely be maintaining face-to-face connection for families, but we must now do this via remote technology, for the safety and good health of all. 

Please read this letter (Spanish version) for additional detail. 

Thank you for your continued support as we continue to take great care of the individuals we serve. 

 


 

March 12, 2020 

COVID-19 Emergency Preparedness: Letter from the President and CEO 

Devereux Advanced Behavioral Health is closely monitoring the progress of the COVID-19 (Coronavirus). Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. Look below for the latest news and announcements. 

Please see this letter (Spanish version), from Devereux Advanced Behavioral Health President and CEO Carl E. Clark to all families regarding our COVID-19 preparedness actions.  

 


 

March 5, 2020 

COVID-19 (Coronavirus) Emergency Preparedness 

For the past several weeks, Devereux Advanced Behavioral Health’s leadership team has been monitoring the progress of the novel Coronavirus, now known as COVID-19. Every member of the Devereux staff is committed to ensuring the safety and health of the individuals in our care, and our dedicated team members. 

Please read this letter (Spanish version), from President and CEO Carl E. Clark II, to learn more about what Devereux is doing to maintain healthy and safe programs, along with what we all can do personally to keep our families and friends healthy. In addition, please click on the links below to see policies we are implementing across our organization, in accordance with recommendations from the Centers for Disease Control and Prevention (CDC). 

Policies Being Implemented at Devereux per CDC Recommendations 

 

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