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Servant Leadership SnapshotDevereux’s talented and hard-working team members lead to serve, while inspiring others to learn and grow. Our “Servant Leadership Snapshot” series shines a light on exemplary servant leaders across our organization who empower all those around them to be their best selves. Look below to read features written by these compassionate collaborators as they help their teams, programs, departments and centers reach even greater heights through Servant Leadership.
Evan Applewhite, Direct Support ProfessionalCenter/office location: Devereux Georgia - Kennesaw Length of service: 2015 How do you embed an inclusive, Servant Leadership mindset into your daily processes?I remain focused on my top priority, which is to support the individuals in our care. How do you inspire others to embrace Servant Leadership practices?I stay positive and have patience in the face of any challenges that may come my way. Share an example or story of how you demonstrated compassion or delivered quality customer service at your center.There was an individual in our care who was exhibiting challenging behaviors. He was screaming at everyone and saying he was mad. I walked up to him and said, “Merry Christmas.” He looked at me and said, “Excuse me, it’s not Christmas. We’re in March.” I then said, “Happy birthday.” He looked at me again and said, “It’s not my birthday,” and he began to smile. So, I said, “Happy Thanksgiving.” He started laughing. In the end, he was able to calm down and talk to the staff respectfully. During his time of care, every time he saw me he would say, “Happy birthday,” “Merry Christmas” or say another holiday. |
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