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Recognizing Our EmployeesAt Devereux, our employees are the heart of our organization and our most important asset. Every day, these skilled and selfless individuals strive to provide the best possible care and support for the children, adolescents and adults we serve. We honor our talented team members in various ways, including the following article series. Look below to view our latest “Healthcare Heroes”, “Servant Leadership Snapshot” and “Honoring Devereux’s Direct Care Team Members” features that shine a light on our passionate and compassionate staff. Access a full list of features that recognize our extraordinary employees.
Healthcare HeroesLynette Adhiambo, Program directorCenter/office location: Devereux New Jersey – Upper Southern 1 Region (Gloucester and Camden counties) Length of service: December 2019 In your role, what are your main responsibilities?I oversee eight group homes in Gloucester and Camden counties. My responsibilities include:
What is the most rewarding part of your job?One of the most rewarding parts of my job is seeing the individuals we serve live their lives to the fullest by meeting and exceeding their goals. Sometimes our individuals do not know their own potential. Helping them realize what they can do and then watching them succeed keeps me motivated.
What is the best piece of advice you have ever been given?My mom was, and still is, my greatest inspiration. She always told me to, “Count your blessings.”
How do you demonstrate Servant Leadership principles on a daily basis?As a leader, I strive to provide my team with opportunities to succeed in their positions and in their lives. I make a point of celebrating all their achievements. My focus is on uniting them and helping them think of themselves and their positions as more than a job, but a calling. I recognize that when they understand what is expected of them, they thrive. I meet them where they are and help them “surprise” themselves by doing what they think is impossible.
What is one thing your colleagues don’t know about you?My colleagues do not know that I hope to run for public office one day. I believe everything I’m learning now is preparing me for a bigger platform. I would like to be in a position to make positive legislative changes. Why are you a Healthcare Hero?I am a Healthcare Hero because I put others first. I try to understand the needs of others and am always willing to go above and beyond to meet those needs. I make a difference because I bring a wealth of knowledge to my role. I see the good in people and allow them to fail without giving up on them. I try to see what is in the heart of those I work with every day.
Servant Leadership SnapshotBecky Strickland, Clinical Support CoordinatorCenter/office location: Devereux Florida/Winter Park, Florida Length of service: 2014 (Strickland previously worked for Devereux from 2011-2013.) How do you embed an inclusive, Servant Leadership mindset into your daily processes?I embed a Servant Leadership mindset into my daily interactions by focusing on the growth and well-being of my team members. I encourage open communication and teamwork. It is important for me to make sure everyone feels heard and valued. I demonstrate integrity and a strong work ethic, and lead by example. I try to understand and address the needs of my team members, both professionally and personally, and show genuine concern for all. How do you inspire others to embrace Servant Leadership practices?I inspire others to embrace Servant Leadership practices by leading by example and fostering an environment that supports the Seven Pillars of Servant leadership. I nurture a culture that values collaboration, skilled communication and mutual respect, while encouraging my team to support one another. Share an example or story of how you demonstrated compassion or delivered quality customer service at your center.When I first learned we were going to be implementing a new electronic health record (EHR), I immediately focused on the positives that would come from this change. Some of my colleagues struggled with the way things looked in the new EHR versus the old EHR. I listened patiently to their concerns, empathized with them and assured them I would be there to help during the transition. I extended myself to every person who needed one-on-one support. No matter how many times someone called or emailed me a question, I would happily help them and make sure they felt comfortable. My favorite phrase is, “I got you.” Those three words are my Servant Leadership mantra. If someone needs something, they can rest assured I will go above and beyond to make sure their needs are met.
Honoring Devereux’s Direct Care Team Members
Kadiatu Donnie, DSP
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