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Servant Leadership Snapshot

Devereux’s talented and hard-working team members lead to serve, while inspiring others to learn and grow. Our “Servant Leadership Snapshot” series shines a light on exemplary servant leaders across our organization who empower all those around them to be their best selves. Look below to read features written by these compassionate collaborators as they help their teams, programs, departments and centers reach even greater heights through Servant Leadership.

  

Rene Leon, M.Ed., BCBA, Director of Behavioral Services Rene Leon

Center/office location: Devereux Florida - Community-based services throughout central Florida

Length of service: January 2021

How do you embed an inclusive, Servant Leadership mindset into your daily processes?

As director of behavioral services in Devereux Florida’s Behavioral Support Program, I embed an inclusive, Servant Leadership mindset into my daily processes through a behavioral approach of accepting people where they are, with whatever challenges are limiting them. I then develop an effective plan for supporting them to be their best selves.

How do you inspire others to embrace Servant Leadership practices?

I operate on the principle of treating others the way I would like to be treated. I also work hard to ensure my staff can see my willingness to stand side by side with them in any endeavor.

Share an example or story of how you demonstrated compassion or delivered quality customer service at your center.

I try to make sure we are offering any available resource to support the specific needs of the families we serve through our Behavioral Support Program. This often includes consulting with Devereux Florida team members in other programs so we can work in collaboration to provide the most effective approach. I’m always grateful to have access to so many knowledgeable colleagues. One of our parents who has benefitted from multiple Devereux Florida programs recently expressed gratitude for this as well, saying, “Devereux’s compassion, care and support have been life-changing for our family, every step of the way.”