Mobile Crisis Services

When someone is in crisis, sometimes all he or she needs is a quick intervention to restore calm.

Mental Health Mobile Crisis Services are available to anyone, from birth to age 24, located in Orange, Osceola or Seminole County at the time of crisis. Master's-level and licensed therapists will respond to homes, schools or anywhere within the tri-county community, within 60 minutes, to provide immediate on-site crisis stabilization. Crisis therapists also connect families to the services and supports they need for long-term recovery.

Someone needing crisis services might be:

Out-of-control emotionally
Threatening to harm themselves or others
Exhibiting explosive or dangerous behaviors
In need of immediate mental health stabilization
In need of immediate substance use evaluation
Struggling with sadness or depression

DIAL 211 or 407-839-HELP.

Services are:

Made available at no cost
Available 24-hours-a-day, every day, including weekends and holidays
Available to anyone who calls for assistance; parents, relatives, foster families, school personnel or law enforcement

To access services:

Call 2-1-1, press 1 for the crisis help line
- For English, press 1/for Spanish, press 2.
- If you or a loved one are experiencing a mental health crisis, press 3.
Dial (407) 839-HELP
Text 898-211; include your ZIP code and “requesting mobile crisis”
To chat with crisis operator to access support: Go to Get Help | Heart of Florida United Way | Orlando, FL (hfuw.org), and select the “CHAT” option.

Check out the Orlando Sentinel's feature on this program at Mobile mental-health team to help kids in crisis — Orlando Sentinel.

Helping Families Stay Together

This program is made available in partnership with: