Devereux Advanced Behavioral Health Florida

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Our Leadership

Gwen Skinner

Gwendolyn B. Skinner
Vice President of Operations

Gwendolyn B. Skinner serves as Devereux’s vice president of operations. In this role, she is responsible for overseeing the daily operations, including all programs and services for children and adults at our Florida and Georgia centers. She has been in this role since May 2017.

Mrs. Skinner, who has more than 30 years of behavioral healthcare experience, joined Devereux in 2009 as executive director of our Devereux Georgia center. Along with her team, she helped transform the center into a highly successful campus with significant clinical and operational expertise. Prior to Devereux, she served as the director for the Georgia Department of Human Resources' Division of Mental Health, Developmental Disabilities and Addictive Diseases and the Deputy Commissioner of the Georgia Department of Juvenile Justice.

Mrs. Skinner has earned the following academic degrees: a bachelor of arts in sociology, a master of education in guidance and counseling and a master of education in school psychometry from the State University of West Georgia; and Education Specialist in Counseling Psychology and Education Specialist in School Psychology from Georgia State University.

She is a Nationally Certified School Psychologist and Licensed Marriage and Family Therapist. Mrs. Skinner also has presented at the state and national levels, focusing on the areas of juvenile justice, mental illness, developmental disabilities and addictive diseases. In addition, she and her husband have served as foster parents to more than 40 children.


Lisa Kroger
Executive Director
Devereux Advanced Behavioral Health Florida

Lisa Kroger, LMSW, serves as executive director of Devereux Florida. A child and family advocate for more than 30 years, Kroger, is responsible for the organization’s residential campuses in Orlando and Titusville, along with the center’s therapeutic group homes, community-based programs and child welfare services throughout the state. Kroger joined Devereux Florida in 2000 as the director of outpatient services in Brevard County. In 2003, she was promoted to the position of regional administrator and, three years later, served as senior regional administrator. Kroger has held her most recent position, assistant executive director of the Orlando and Titusville campus, along with overseeing community and child welfare programs throughout the state of Florida, since January 2017. Prior to coming to Devereux, she was the disposition / referral center manager for Wellstar Health Systems in Marietta, Ga.

Kroger earned a Bachelor of Arts in Social Work from the University of West Florida and a Masters of Social Work, Magna Cum Laude, from Clark Atlanta University. She currently serves as a board member for Devereux Community Based Care, as well as the Central Florida Community Based Care (CBC) Provider Board. In addition, she has served on the Florida Coalition for Children board, chaired the Community Based Care Systems care committee, co-chaired the Central Florida CBC mental health committee, and served on committees for the Florida Agency for Persons with Disabilities.

Michelle Llorens
Michelle Llorens
Executive Director
Devereux Advanced Behavioral Health Florida

Michelle Llorens, M.A., BCBA, serves as executive director of Devereux Florida. Bringing more than 20 years of behavioral healthcare experience to her role, Llorens is responsible for Devereux Florida’s Viera campus, the Threshold Center for Autism, Brevard Family Care, and the center’s intellectual/developmental disabilities group homes and community-based programs in Volusia County. She joined Devereux Florida in 1995 as a direct care professional at the organization’s Viera campus. During her tenure with the organization, Llorens has held several positions of increasing responsibility, including program coordinator, senior clinical manager, regional administrator and campus administrator. In January 2017, she was promoted to her most recent position of assistant executive director of Devereux Florida’s Viera campus.

Llorens is a Board Certified Behavior Analyst and holds the following academic degrees: Bachelor of Science in Communication Disorders from the University of Massachusetts, and a Master of Arts in Management from Webster University.

Dr Durgin
Manal S. Durgin, MD
Medical Director
Devereux Advanced Behavioral Health Florida
Manal S. Durgin, MD is the Medical Director for Devereux Advanced Behavioral Health Florida programs statewide. Board Certified and a distinguished fellow of the American Psychiatric Association, Dr. Durgin specializes in treating children and adolescents with intellectual/developmental disabilities in combination with mental health issues.
Dr. Durgin practices in numerous programs at Devereux Florida, including a child and adolescent psychiatric hospital, residential centers, group homes and foster care. She is a diplomat of the American Board of Psychiatry and Neurology and serves on Devereux’s National Medical Advisory Board Committee. 
Dr. Durgin received her medical degree at Thomas Jefferson Medical College in Philadelphia. She completed her residency in general psychiatry at the University of South Florida Medical School. Dr. Durgin went on to complete a fellowship in child and adolescent psychiatry at the University of South Florida Medical School and was awarded Chief Fellow. 
Dr. Durgin is an active member of several associations, including the appointment as a Distinguished Fellow with the American Psychiatric Association. She serves on an advisory panel for the Florida Medicaid Drug Therapy Program for Behavioral Health regarding Best Practice Medication Guidelines for Children and Adolescents. She also served as councilor and chair of the child and adolescent committee of the Florida Psychiatric Society.  
Known as an expert in her field, Dr. Durgin presents at numerous national and statewide conferences. She has presented at the American Academy of Child and Adolescent Psychiatry meetings, has provided training regarding Trauma Informed Care and Pediatric Psychopathology, and provides consultation to local hospitals for Autism Spectrum Disorders on behalf of Devereux. 


Dave Detro

Dave Detro
Human Resource Director
Devereux Advanced Behavioral Health Florida

Dave Detro is the Director of Human Resources for Devereux Advanced Behavioral Health Florida. He oversees Human Resources for Devereux Florida. In this role, Mr. Detro is responsible for overseeing all human resource functions across the state of Florida to include recruitment, worker’s compensation, benefits, compensation, legal compliance, policy structure, learning and organizational development, consultation, employee relations, and leadership development.

Joining the team in 2016, Mr. Detro brings with him over 20 years of operational and human resources leadership experience working for large corporations in various industries to include Cracker Barrel Old Country Store, Starbucks Coffee Company, the Apollo Group, and Education Management Corporation. Throughout his career Mr. Detro has been responsible for large-scale operations, strategic leadership, and has served in various senior management positions. He prides himself in being an advocate for all people, being a change agent, and serving as a business partner that is able to effectively link people strategies to business strategies.  

Mr. Detro holds an MBA from Auburn University and a bachelor’s degree in global business administration from University of Phoenix. He is a Senior Professional in Human Resources (SPHR) and Senior Certified Professional (SHRM-SCP). Mr. Detro is also a national member of the Society for Human Resource Management.  


Kelly Messer

Kelly Messer
Director of Finance
Devereux Advanced Behavioral Health Florida

Kelly Messer, is the Director of Finance for Devereux Advanced Behavioral Health Florida. She is responsible for overall financial management of Devereux Florida including accounting, revenue, finance, accounts payable, purchasing, facility management, and information technology.

Mrs. Messer holds an MBA from Webster University School of Business and Technology and a bachelor's degree in organizational management from Warner Southern College. With over 20 years of experience with Devereux Florida's Financial Department, she has a wide-range of operational and financial experience in financial planning and analysis. Mrs. Messer has extensive experience managing multiple contracts for various agencies and funding streams.

Mrs. Messer continues to help Devereux identify, implement and navigate the industry's ever-changing regulatory environment. She regularly monitors and adjusts the financial system to ensure funds and tangible assets are safeguarded, funds are utilized in accordance to contract requirements as well as accurate and timely financial reporting.

Mrs. Messer has the unique skill set that enables her to bridge the gap between operations and finance. Recognized by her peers as an expert in her field, she has advised other organizations in the human services industry.

Lindsey Phillips_2017
Lindsey Phillips
Director of External Affairs
Devereux Advanced Behavioral Health Florida
As the Director of External Affairs for Devereux Advanced Behavioral Health Florida, Lindsey Phillips leads the business relations, marketing/communications, community relations, admissions and utilization management departments statewide and provides business relations support to the organization nationally. Her responsibilities encompass all aspects of external relations, strategic communications, media and government relations focused on increasing industry awareness and providing advocacy and support for individuals served through Devereux's programs and services. 
Since joining Devereux in 2000, Mrs. Phillips has facilitated multiple key partnerships and is credited for positioning the organization for growth opportunities and collaborative initiatives. As a member of the senior leadership team, Mrs. Phillips works in collaboration with operations, clinical and administrative services to oversee the planning and implementation of initiatives designed to enhance the quality of life for individuals served throughout the continuum of care. Leading the strategic planning efforts for the Florida operations in the treatment of sexually exploited youth, she aligned Devereux’s national resources and facilitated partnerships among state agencies and community organizations to contribute to the development of a statewide systemic response to one of our nation's fastest growing criminal industries against youth.
With over 20 years of behavioral healthcare experience, Mrs. Phillips began her career as a direct care professional and certified behavior analyst working with individuals with autism and intellectual/developmental disabilities, she credits these years of experience as a direct service provider where she ignited a life-long passion for helping many of the most underserved and vulnerable members of our communities. 
Mrs. Phillips earned a bachelor of arts in psychology and a master of arts in exceptional student education from the University of Central Florida and serves on behavioral healthcare and child welfare committees throughout the state of Florida.

Dr Pozzi

Carlos F. Pozzi-Montero, Psy.D.
Clinical Director
Devereux Advanced Behavioral Health Florida

Dr. Carlos Pozzi-Montero "Dr. Pozzi," serves as Clinical Director for Devereux Advanced Behavioral Health Florida. He is a licensed clinical psychologist who has been working in the mental health field for over 25 years. In his role as Clinical Director, Dr. Pozzi oversees the implementation of clinical services for children and adolescents diagnosed with an emotional, behavioral or intellectual/developmental disability.

Dr. Pozzi completed a Doctor of Psychology degree from the Illinois School of Professional Psychology, where he also received his masters of Clinical Psychology. He is a Ph.D. Candidate in Health Sciences at Rutgers University. His research work focused on resilience among survivors of childhood abuse.

During his years of experience he has served as case manager, therapist, clinical supervisor, and administrator within programs that serve children and young adults with behavioral and emotional difficulties and developmental disabilities. He also served as tenured Associate Professor of Psychology and Director of Clinical Training in the Graduate School at Wheaton College in Illinois. Prior to finding psychology, Dr. Pozzi's area of study was religion. He attended Northern Baptist Theological Seminary where he earned a Master Degree in Theological Studies.

He has focused his research and publications on multicultural factors in psychology, the interaction of faith and mental health, and resilience and adaptation in children who have experienced trauma. His worked has led to several publications including several articles published by the American Psychological Association and the Christian Association for Psychological Studies and contribution of several chapters to a book published by Oxford University Press.


Phil Putnam

Philip Putnam, Esq.
Director of Legal, Risk and Quality Management
Devereux Advanced Behavioral Health Florida

As the Director of Legal, Risk and Quality Management for Devereux Advanced Behavioral Health Florida, Philip Putnam oversees the legal needs of the organization, oversees audit and compliance functions as well as risk and quality management. Mr. Putnam's compassion for helping children and families, and his steadfast commitment to help staff become effective and efficient, has been instrumental in leading the organization to establish and maintain best practices for the safety and well-being of children.

Throughout the span of his career, Mr. Putnam has been fundamentally responsible for the development of a sophisticated risk and quality management system, including incident reporting and response, child safety-protocols, state and federal regulatory compliance and an overarching system to ensure safety for thousands of children, in a variety of settings, on a daily basis. He has provided leadership and support for the creation and opening of several programs, including the development of Devereux's lead agency, Devereux Community Based Care. In addition, Mr. Putnam created Devereux's first system to track and trend incident reports and restraints in our behavioral healthcare, intellectual/developmental disabilities and child welfare programs.

His experience and knowledge areas include risk management including incident reporting and conflict resolution; quality management; information technology; state and federal regulatory compliance; litigation management including general liability and employment claims; new business development; contract management and procurement; environmental safety as well as accreditation of child welfare and behavioral health programs.

Mr. Putnam received his Master's in Healthcare Administration at the University of Central Florida. He then went on to graduate Magna Cum Laude from Florida A&M University, College of Law. He was selected as one of only two law students throughout the state to assist the Office of the Governor with legal research regarding adoption and child welfare issues.

He co-authored Alternative Dispute Resolution Programs in Health Care – A Study of Organizational Utilization. Mr. Putnam is also a member of the Florida Bar and is licensed by the Agency for Health Care Administration as a Licensed Hospital Risk Manager.