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Executive Leadership

The Devereux CBC management team analyzes and identifies company goals and objectives and implements strategies that ensure success. It members bring decades of clinical, financial, administrative and programmatic experience to the table.

Carol Deloach

Carol Deloach
Chief Executive Officer

Ms. DeLoach has more than 30 years of experience in child welfare services and was instrumental in creating the CBC Lead Agencies in circuits 10 & 18.  She has a proven track record of creating and maintaining child welfare operations throughout the state of Florida. Prior to moving to the Treasure Coast, Ms. Deloach most recently served as  Assistant Executive Director for Devereux Florida, where she instrumental in bringing together the Child Welfare, Mental Health and Intellectual Disabilities programs together to form a seamless continuum of care within Devereux Florida.

Kelly Messer

Kelly Messer
Chief Financial Officer

Kelly Messer, is the Director of Finance for Devereux Florida. She is responsible for overall financial management of Devereux Florida and Devereux Community-Based Care including accounting, revenue, finance, accounts payable, purchasing and facility management, in addition to providing oversight of the Information Technology Departments in both organizations.

Cheri Sheffer

Cheri Sheffer
Chief Operating Officer

Ms. Sheffer has served in direct services and management roles in both not-for-profit and government settings in the Treasure Coast/Circuit 19 community for more than 23 years and holds multiple certifications related to each of her roles. Her direct services experience ranges from working directly with families in poverty through the Head Start child development program and providing targeted case management services to children with emotional disturbances to the procurement and management of social services for the Department of Children and Families.

 Caryn Toole

Caryn Toole
Indian River County Director

Ms. Toole has 15 years of experience working in child welfare on the Treasure Coast, starting her career in case management for the Florida Department of Children and Families before transitioning to case management supervision with Children’s Home Society of Florida. Ms. Toole has worked with hundreds of local families both in home and in the community and has a unique grasp of the challenges facing our local population.  Ms. Toole is actively involved with several community organizations in Indian River County and serves on the Indian River County Children’s Services Advisory Committee.

Denise Natalizio Waninger

Denise Natalizio Waninger, MS
Martin County Director/Licensing Director

Ms. Natalizio began her child welfare career overseeing the Family Builders prevention program. Her operations management acumen led to a successful transition of Palm Beach County to Community Based Care in 2004, and more recently, dependency case management for Saint Lucie County. She has experience in foster home licensing, placement, the Caregiver Support program, the Family Group Conferencing program, the Independent Living program, and community outreach.

Lorrene Egan

Lorrene Egan
St. Lucie County Director

Ms. Egan is a certified public manager with management and administrative knowledge of all child-welfare programs including protective investigations, protective supervision and foster care, and foster-care licensing. She began her career more than 30 years ago in New Jersey, working as a family-service specialist and supervisor before moving to Florida, where she worked more than 17 years in various capacities for the Florida Department of Children and Families.

Rusty Kline

Rusty Kline
Director of Quality and Data Management

Mr. Kline has 29 years of experience providing child-welfare services in several states. He has served in quality assurance, continuous quality improvement and executive management positions for both for-profit and not-for-profit companies. Mr. Kline has assisted in the design, start-up and launch of high-quality and innovative programs for Juvenile Justice, Juvenile Sex Offender Programming, Program Administration and Program Coordination. He is a certified Peer Reviewer for the Florida Department of Juvenile Justice Bureau of Quality Assurance and a certified Quality Assurance Reviewer by the Florida Department of Children and Families Office of Family Safety.

Andrea Poli

Andi Poli
Director of Contract Management

Andi Poli has 15 years of experience in social services on the Treasure Coast. Prior to becoming the Director of Contract Management, Ms. Poli was the Supervisor of Utilization Management, a department she started, developed, and expanded with Devereux CBC.  Under Ms. Poli’s supervision, the Utilization Management Department streamlined community service delivery to clients, provided education of treatment needs to child-welfare staff, efficiently and responsibly managed funding, reviewed and approved appropriate clinical services to children in care, and participated in interagency initiatives to improve communication and community service availability.

Christina Kaiser

Christina Kaiser
Director of Community Development

Christina Kaiser has 20 years of journalism and public relations/marketing experience, most of which is in the local four-county area and specifically related to child-welfare. She covered social services and the state Department of Children and Families for the Press Journal, where she was recognized and awarded by the Society of Professional Journalists for quality reporting. Ms. Kaiser began her child-welfare career in 2000 as a foster parent recruiter for the Department of Children and Families, then joined the area’s first Community Based Care Lead Agency as the company’s resource coordinator in 2003. Ms. Kaiser leads all outreach, public relations, media relations and fundraising efforts for Devereux CBC and assists the Chief Executive Officer and Board Chairman with legislative advocacy.

Josie Kirchner

Josie Kirchner
Director of Clinical Services

Ms. Kirchner began her career in child welfare as a Family Builders Counselor working with families whose children were at risk of imminent removal from their homes. Later, she worked as a case coordinator for the Child Protection Team, then started working with teens in 2000 as a therapist in the juvenile justice setting at Cornell-Abraxis. She was the chief administrator at VisionQuest Madalyn Program until returning to her therapeutic roots to oversee the implementation of behavioral health services and substance abuse out-patient services for VisionQuest programs. She is certified in motivational interviewing, rational living therapy, trauma informed care, equine assisted therapy and in TARGET-A, an educational and therapeutic approach for the prevention and treatment of post-traumatic stress disorders in adolescents.

Nicky Smith

Nicky Smith
Director of Organization Development and Learning

Ms. Smith has more than 27 years of experience in the child welfare field. She is responsible for overseeing all pre-service and In-service training activities for Devereux CBC. Ms. Smith  recently facilitated the agencies accreditation project with the Council on Accreditation resulting in an expedited award. Ms. Smith is a certified child welfare trainer and certified field instructor with Florida Atlantic University. Ms. Smith provides supervision for Interns from the Bachelors and Masters of Social Work Programs. Ms. Smith is member of the Florida Certification Board Advisory Council. and is a board member for the Healthy Start Coalition of Martin County.  Ms. Smith started her career as a registered nurse, eventually completing midwifery and health-visitor training in the United Kingdom.

Phil Putnam

Philip Putnam, Esq.
Director of Legal, Risk and Quality Management, Devereux Florida

Throughout the span of his career, Mr. Putnam has been fundamentally responsible for the development of a sophisticated risk and quality management system, including incident reporting and response, child safety-protocols, state and federal regulatory compliance and an overarching system to ensure safety of children. He has provided leadership and support for the creation and opening of several programs, including the development of Devereux's lead agency, Devereux Community Based Care. In addition, Mr. Putnam created Devereux's first system to track and trend incident reports and restraints in our behavioral healthcare, intellectual/developmental disabilities and child welfare programs.